COVID-19 SAFETY UPDATE

As our community continues to work together to limit the spread of the COVID-19 virus, we’d like to take a moment to provide you with an update on the precautions our hospital is taking to ensure the safety of our patients, clients and employees.

Protocols & Updated Hours:

Please Note: We have updated our hours as follows, Monday-Friday: 8am – 4pm, Saturday: 8am – 2pm

Hospital Cleaning Protocol & Staff Illness

Our hospital continues to observe the CDC’s recommendations on disease prevention, handwashing and cleaning protocols, as well as guidance on managing staff members who are displaying flu-like symptoms and/or have tested positive for COVID-19.

Facility Cleaning

In addition to our regular cleaning schedule, we have added additional deep cleaning protocols which include an increase in cleaning frequency and use of pet-friendly chemicals verified to kill the COVID-19 virus by the CDC and EPA.

Staff Illness

Any staff member who is displaying flu-like symptoms or has tested positive for the COVID-19 virus will be asked to stay home until cleared by a medical professional. Staff members who traveled to a high-risk area within the past 14 days will be asked to remain away from work for an additional 14 days as a safety precaution.

Clients Affected by COVID-19

If you or a member of your household have tested positive for COVID-19, are displaying flu-like symptoms and/or have traveled to a high-risk area (https://www.cdc.gov/coronavirus/2019-
ncov/travelers/after-travel-precautions.html) within the past 14 days, we ask that you please observe the following protocols:

Appointment Cancellations

Please contact our hospital as soon as possible to reschedule your pet’s appointment and discuss treatment options. For emergent cases, we will work with you in finding available care at a nearby emergency facility.

Medication/Food Pick-Up

If your pet is in need of a prescription medication or food refill while you are ill, please call ahead and alert our staff that you will be arriving to pick up your pet’s items. Upon arrival, please remain in your vehicle and call our front desk to let them know that you have arrived. One of our staff members will deliver the items to your vehicle, passing them through the passenger window. Given the airborne nature of the COVID-19 illness, we ask that you please refrain from engaging in conversation with the staff member who delivers your items, but rather continue to utilize the phone as your primary method of communicating with our team.

COVID-19 Risks for Pets

According to the AVMA, CDC, and WHO, there is no current evidence to suggest that pets can become sick from the COVID-19 virus or be a source of infection to humans or other animals. Research is continually underway and we encourage clients to continue to monitor the situation via the AVMA (www.avma.org) or CDC (www.cdc.gov) websites.

As always, the safety of our patients, clients, and employees remains our top priority. We will continue to provide updates on COVID-19 safety as the situation evolves, but please feel free to reach out to our management team with any additional questions or concerns.

Love is a four-legged word.

 
APPOINTMENT

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OUR MISSION

  • To cherish your pet
  • To respect our relationship
  • To educate you
  • To extend the lifelong bond with your pet
  • To expand the quality of medicine we practice
  • To support the community efforts for the care of homeless pets
Excellent care! My dog Samuel gets so excited every time he goes to board. They love him like he is their own and he knows it. I can leave town with peace of mind thanks to the excellent care at HRAH that goes above and beyond.

We were lucky to have this place so close to our friends’ house. Our dog fell into our friends’ pool and deeply cut up her leg. The folks at HRAH were able to see her right away and get her stitched up in a few hours. Their staff is knowledgeable and cares about the animals and the owners.

We cherish your pet as though they were family.

Address

7280 Highland Road
Baton Rouge, LA 70808
Click here for directions.

Updated Hours

Mon-Fri: 8:00 am - 4:00 pm
Sat
: 8:00 am - 2:00 pm
Sun: 4:00 pm - 5:00 pm (Pickup Only)

Contact

Phone225-766-3200
Fax: 225-766-8884
Emailinfo@hrah.com
In case of emergency:
DAYTIME EMERGENCIES

Come in or call the office at 225-766-3200.

 

AFTER HOURS EMERGENCIES

Our office phone transfers to LSU School of Veterinary Medicine at 225-578-9600.

Have a question?
Please don’t hesitate to contact us using the form below. If you need immediate assistance, please call our team directly at 225-766-3200.

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